Thank you for your attention and support to Vzzhome! Here are some frequently asked questions and their answers, hoping to help you better understand our services:
We offer free shipping for all orders on our website.
Yes, we offer returns and exchanges. If you are not satisfied with the purchased product or need to change the size, you can contact our customer service team within a certain period of time after receiving the product and provide the reason for the return or exchange. Please note that the item must be in its original condition, including labels, tags, and packaging intact. For the detailed process and policy of return and exchange, please refer to our return policy page.
Accepted payment methods are American Express, Mastercard, Visa, and JCB, You can choose the most convenient payment method to complete the payment during the settlement process.
If you need to cancel or modify an order, please contact our customer service team as soon as possible. If the order has not been shipped, we will do our best to accommodate your request. However, if the order has already been shipped, you may be required to process the return in accordance with the returns policy.
Hope the above answers can solve your doubts. If you have any other questions or need further assistance, please do not hesitate to contact our customer service team, we will be happy to help you!
We have a 14-day return policy
We do not charge a restocking fee on returns.
Your option to send us your return: By Mail
If you have any questions, send us a message to our email address email@example.com or call us at+86 13823756590.